Shipping & Returns

Shipping Policy

Welcome to The Tumbler Co's shipping policy! We are committed to delivering your orders in a timely manner, ensuring they are well-packaged to prevent any damage during transit. Our shipping costs are calculated at checkout, providing you with transparency and convenience. we will aim to dispatch your order same day if ordered before 1pm. Your order will be dispatched within 24-48 hours and delivered within 3-5 working days.

Looking for more details? Reach out to us for any specific shipping inquiries or concerns. We're here to ensure your shipping experience is as smooth as possible.

Return & Exchange Policy

Due to the custom and handmade nature of our products, we do not accept returns or exchanges on custom tumblers, uv dtf unless there is a fault with the product, this does not include any faults or damage due to improper application or preparation.

Please double-check your order details before completing your purchase. If your item arrives damaged or there is an issue with your order, please contact us within 3 business days of delivery — we're happy to help resolve any concerns.

Have questions about our return and exchange process? Feel free to contact us for assistance. We're dedicated to making sure you're delighted with every purchase.